1. Overview
At CARE &CARE, we strive to provide the best products and customer service. If you are not entirely satisfied with your purchase, we are here to help. Please read our Refund and Returns Policy carefully to understand your rights and options.
2. Returns
- Eligibility: Our policy lasts 7 days from the date of purchase. If 7days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- Condition of Items: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Non-returnable Items: Certain types of goods are exempt from being returned, such as perishable goods, custom products, and personal care items.
3. Return Process
- Initiate a Return: To initiate a return, please contact our customer service at [+20 101 046 0299] with your order number and reason for return.
- Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Return Address: Once your return is approved, we will provide you with the return shipping address.
